Effective Date: May 10, 2025
At Atollbids, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or use our auction platform.
By accessing or using Atollbids (“we,” “our,” “us”), you agree to the collection and use of your personal information in accordance with this policy.
1. Information We Collect
When you register as a buyer or bidder on Atollbids, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, shipping address, and payment details.
- Account Information: Username, password, and any other data necessary for your account profile.
- Auction Activity: Your bid history, the items you’ve listed or purchased, and other auction-related data.
- Device and Usage Data: IP address, browser type, device information, and how you interact with our platform.
- Payment Information: Credit card or bank details, which are processed securely through our third-party payment providers.
2. How We Use Your Information
We use your personal information for various purposes, including:
- To Facilitate Auctions: To process your bids, purchases, and sales, and to communicate with you about auction updates.
- Account Management: To create, maintain, and manage your account and provide customer support.
- Payment Processing: To process payments and refunds, and verify your payment methods.
- Improvement of Services: To improve the performance and security of our platform, analyze usage trends, and enhance the user experience.
- Marketing & Communications: To send you promotional emails, newsletters, or offers related to Atollbids. You can opt-out of receiving these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, and any legal processes or requests from government authorities.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: We may share your data with trusted third-party vendors that help with processing payments, fulfilling orders, or improving our platform.
- With Sellers: If you win an auction, the seller will receive your contact and shipping information to fulfill the order.
- With Authorities: We may disclose your information if required by law or when we believe it is necessary to protect our rights, comply with a legal process, or prevent fraud.
4. Data Security
We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect your data. These measures include encryption, firewalls, and secure payment gateways.
However, no method of data transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee the absolute security of any information transmitted through our platform.
5. Your Rights
As a buyer or bidder, you have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal data we hold about you and request corrections or updates to that information.
- Data Deletion: You can request that we delete your account and associated data, subject to any legal or contractual obligations.
- Opt-Out of Marketing: You can opt-out of receiving promotional emails or marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.
- Withdraw Consent: If we process your data based on your consent, you may withdraw that consent at any time.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. Cookies are small text files placed on your device that allow us to remember your preferences, log-in status, and provide a personalized browsing experience.
You can manage cookie settings through your browser, but please note that disabling cookies may affect the functionality of our website.
7. International Transfers
Your personal information may be transferred to and stored on servers outside your country, including to countries that may have different data protection laws. By using Atollbids, you consent to this transfer and processing of your personal data in accordance with this Privacy Policy.
8. Children’s Privacy
Atollbids does not knowingly collect personal information from children under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information as quickly as possible.
9. Changes to this Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this policy periodically for any updates
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:
- Email: team@atollbids.com
- Website: www.atollbids.com